Custom Headband FAQ

Would you love to have your own personal headband, but have no idea where to start? We've got everything you need, from step-by-step instructions to our most common questions.

A custom headband is made up of four parts:

The design, which is your graphic, image, logo, or saying that makes up the print.
The color, which is the base headband fabric and provides the background for the design.
The pattern, which makes gives you a unique look for your design.
The location, which is where the design is located, depending on the way you like to style your headband.

Finding Your Design
What is your custom headband for? Is it for a family event, a joke birthday gift, your child's sports team, your personal word of the year or your gym's branding? The sky's the limit on unique ways to use a custom headband! Once you have your idea, it's easy to put together the colors and style you're looking for.

Getting a Graphic
When choosing an image or graphic for your headband, it's important to know what format to use so that it shows up crystal clear on the fabric. A blurry photo from your phone doesn't work. The best format to use is AI, PNG or JPG with a minimum of 200 DPI resolution (300 is preferred). PDF can also be accepted, so long as it meets the resolution requirements.

Choosing a Color
Picking out a color isn't simply as easy as saying "blue"! Luckily, Pantone colors offer the best variety of color options. Since our printer is capable of using any exact Pantone color, you'll never have to worry if it will be the right hue or not. You can find the exact color you're looking for here.

Pick your Pattern
The pattern is like a layered print put over the top of the base color. A gradient or repeating logo are just a couple of options for different ways your design can look.

FAQS

What if I can't think of a good design?:
If you're unsure how a custom headband might look, we're here to help! Our design team will work with you to help you get the right look for what you need, or even offer a design suggestion you hadn't thought about before. Give us a starting point for what you want, and we'll offer some pointers that will look fantastic.

Can you just come up with a design for me?:
As much as we would love to, it does take time and effort for our design team to work on every individual design, which would take a lot of time away from making the headbands you know and love. We want to empower you to dig into your creative side and imagine your own beautiful design!

What happens once I submit the Custom Design Form?:
An email comes directly to our customer service, who will 

Will I get to see the headband before I pay for it?:
Yes! We'll send you a 3D mock up of your finalized design for your approval before invoicing you. We will never charge you for a headband you didn't approve.

What if I have multiple designs that I want?:
Each design will be processed and invoiced individually. So if you have, for example, 3 different logos that you'd like to use for your gym, those would be considered 3 separate orders.

If I don't like the design, can I change my mind?:
Of course! You do not have to go with the mock up we offer, and it can be adjusted as needed. However, adjustments such as a new graphic or completely different style will incur an additional $25 artwork change fee at our discretion.

How long does a custom headband order take to get?:
We ask that you allow 2 business days from the submission of each design in the Custom Design Form to receive your custom mock up from our design team. Once the design is finalized by you, we will send you an invoice, and once paid, it takes up to 5 business days for your order to be shipped (USPS shipping is up to 5 business days).

How do custom headbands with fundraisers work?:
If you're purchasing custom headbands with the intent of selling them for your favorite charity, organization or event, the good news is we give you total control over the selling process. Since you're purchasing them from us, you're free to sell and distribute them in whatever way you see fit to raise the most funds for your cause.

Can I return my custom headband or exchange it?:
No, all custom designs are final and cannot be returned or exchanged.