WOMEN & CHILD

Headbands that live up to your standards, we strive to make the best products on the market! Our headbands are:

• 3-in-1 twist style.
• Supremely soft knit blend material.
• Easy to clean, machine washable and lay flat to dry.
• Non-slip and sweat absorbent for your toughest day, work or play.
• Perfect for every hair type, up, down or all around.
• Maintains its form and stretch.
• Designed and handmade in Springfield, Missouri.
• 3.5” band at the widest part.

Sizes:

Women: One size fits all 
Child: Slightly tighter and thinner fit (3” band at the widest part), recommended for children 4-10 years old.

MEN

Our headbands are:

• Supremely soft knit blend material.
• Easy to clean, machine washable and lay flat to dry.
• Non-slip and sweat absorbent for your toughest day, work or play.
• Maintains its form and stretch.
• Great to wick away sweat while training or just for casual wear.
• 3” band at the widest part for men’s size.

We invest time and effort to ensure our headbands are made of the softest quality fabric to avoid the annoying "sliding effect" that other headbands often have. The softness and specific texture of the fabric helps the headband stay in place. Countless CrossFit athletes will attest to the fact that even during the most strenuous workouts, the headbands stay put!

MOMMY & ME

What mom doesn't want to match their mini??? Now you can match your child at any age! 

Women: One size fits all 
Baby: Adjustable bow tie style headband that can be tied and untied to modify the fit of the headband. Two sizes are available to customize the width and length of the headband and how oversized you would like it to be. 

• Large baby: (best for 1-4 yrs old) band is 3” at widest part
• Small baby: (best for 0-1 yr old) band is 2.5” at widest part.

Please read our entire policy before initiating a return/exchange. If your order qualifies under the below conditions, you can start a return by emailing us at info@lilacmarketheadbands.com.

Return/Exchange Policy
We only accept domestic exchanges and returns within 14 days of receiving your order.
Exchanges and returns will only be accepted if the item is in brand new condition.
Any merchandise considered to be worn or damaged upon return may not be refunded or exchanged.
All sale or discounted items are final and cannot be exchanged.
We only accept returns and exchanges from items purchased at lilacmarketheadbands.com. Please email us at info@lilacmarketheadbands.com to start a return.

Shipping
To return your product, you should mail your product to:
Lilac Market Headbands
3367 S Rinks Ln
Springfield MO, 65807, United States

Refunds
Once we receive your return and if you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. This can take up to 5 business days depending on your bank. 

Late or missing refunds (if applicable)
Start by reviewing your banking statement and/or contacting your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@lilacmarketheadbands.com

We are happy to return or exchange any incorrect or damaged products. If we are at fault, we will simply ship you a new product. If you received the wrong print or the product was damaged, please send us an email at info@lilacmarketheadbands.com with photos of the product and we will take care of this for you.

Shipping Domestically:

When will my order ship?
Once your order has been placed, please allow up to 3 business days for it to be processed before being given to the shipping courier (any orders placed after 3PM CST will begin processing the next business day).

How long does shipping take?
We use First-Class Mail through USPS, and their shipping times average 3-5 business days. However, these times are dependent on USPS delays due to COVID-19, holidays, your location, order size, etc. Check our USPS Shipping Map to see what the average shipping time is in your area:
https://lilacmarketheadbands.com/pages/current-usps-shipping-map

Can I pay for faster shipping?
Unfortunately, we do not offer an option for faster shipping. Our standard rate is First-Class mail through USPS. You can expect your order to arrive within 5 business days after the typical processing time (3 business days, totaling 8 business days). Purchasing shipping in your order after qualifying for free shipping does not expedite your order.

Can I track my order?
Yes! Once your order has shipped you will receive an email containing the tracking information. You can also track your order directly from our website with either your order number and email or your USPS tracking number here:
https://lilacmarketheadbands.com/tools/track-your-order

Shipping Internationally

Do you ship internationally?
Yes! As always, international shipping times are based upon location of the delivery. Our international orders are shipped via USPS and typically take between 1-2 weeks to be delivered once they have left our facility. Shipping costs for orders outside of the U.S. vary depending on the destination and are calculated at checkout.

How do I track my international order?
USPS tracking will show up to the last major postal hub it was in the United States before exiting the country. It's normal for tracking updates to stop through USPS until it has been delivered to its destination. However, most countries offer their own country's shipment tracking (for example, Canada Post), where you can enter your USPS tracking number there to watch its progress. There is no set time for customs acceptance and your order cannot be tracked while it is in customs. Time in customs is not included in the shipping times.

Shipping Disclaimer:
All packages under 13 ounces ship USPS First-Class Mail with tracking included. Since lost or damaged orders are extremely rare, insurance is not automatically provided due to the high added cost, however it is available to add to any order. If you would like to add insurance to your order, please contact us at info@lilacmarketheadbands.com with the understanding that it is an extra $4-$5 per order to add insurance. We are not responsible for delivery errors via USPS or incorrect shipping information. Any shipping issues will need to be handled by USPS as we have no control over the package once it's been handed over to the shipping courier. Please reach out to us if you have any other issues concerning shipping.

Pickup Local: 

Free pickup is available for customers near the Springfield, Missouri area! When viewing the cart section before entering the checkout, just below the headbands listed in your cart, click "Add Order Note". A text box will appear. This is the section where you'll put "Pick up". From there, you will check out with shipping costs but this cost will be refunded back to your account. You will be notified when your order is ready to be picked up with further instructions on location and time via email.