At the center of a people, you’ll find a rhythm that keeps everything steadily moving forward. That’s the heartbeat of every medical hero, and it’s what gives life to a community. Without them, we wouldn’t be here.
Does not come with buttons.
WOMEN & CHILD
Headbands that live up to your standards, we strive to make the best products on the market! Our headbands are:
3-in-1 twist style.
Supremely soft knit blend material.
Easy to clean, machine washable and lay flat to dry.
Non-slip and sweat absorbent for your toughest day, work or play.
Perfect for every hair type, up, down or all around.
Maintains its form and stretch.
Designed and handmade in Springfield, Missouri.
3.5” band at the widest part.
Sizes: Women: One size fits all Child: Slightly tighter and thinner fit (3” band at the widest part), recommended for children 4-10 years old.
Please read our entire policy before initiating a return/exchange. If your order qualifies under the below conditions, you can start a return by emailing us at email@example.com.
Return/Exchange Policy Please email us at firstname.lastname@example.org to start a return. We only accept domestic exchanges and returns that have been postmarked within14 days of receiving your order. Exchanges and returns will only be accepted if the item is in brand new condition. Any merchandise considered to be worn or damaged upon return may not be refunded or exchanged. All sale or discounted items are final and cannot be exchanged. Exchanges may be available if your headband does not meet your expectations due to color or size. A prepaid return label will be sent to you for the return. However, the shipping costs of the new product will be invoiced to you upon receipt and acceptance of the returned product. If you choose to ship the item on your own (without using our prepaid label), you are responsible for the cost of shipment for both your return and new product. We only accept returns and exchanges from items purchased at lilacmarketheadbands.com.
Shipping Prior to returning your product, email us email@example.com. You should mail your product to: Lilac Market Headbands 4852 S. State Hwy FF Ste D Battlefield MO, 65619, United States
Refunds Once we receive your return and if you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. This can take up to 5 business days depending on your bank.
Late or missing refunds (if applicable) Start by reviewing your banking statement and/or contacting your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
We are happy to return or exchange any incorrect or damaged products. If we are at fault, we will simply ship you a new product. If you received the wrong print or the product was damaged, please send us an email at email@example.com with photos of the product and we will take care of this for you.
Pick up Local:
Free pick up is available for customers near the Battlefield, Missouri area!When viewing the cart section before entering checkout, just below the headbands listed in your cart, click "Add Order Note". A text box will appear. This is the section where you'll put "Pick up".From there, you will check out with shipping costs but this cost will be refunded back to your account once your order is ready. You will be notified when your order is ready to be picked up with further instructions on location and time via email. Please allow up to 3 business days for processing before being available for pick up (any orders placed after 3PM CST will begin processing the next business day). We do not offer same-day or next-day pick up.
When will my order ship? Once your order has been placed, please allow up to 3 business days for it to be processed before being given to the shipping courier (any orders placed after 3PM CST will begin processing the next business day).
How long does shipping take? We use First-Class Mail through USPS, and their shipping times average 3-5 business days. However, these times are dependent on USPS delays due to COVID-19, holidays, your location, order size, etc.
Can I pay for faster shipping? Unfortunately, we do not offer an option for faster shipping. Our standard rate is First-Class mail through USPS. You can expect your order to arrive within 5 business days after the typical processing time (3 business days, totaling 8 business days). Purchasing shipping in your order after qualifying for free shipping does not expedite your order.
Can I track my order? Yes! Once your order has shippedyou will receive an email containing the tracking information. You can also track your order directly from our website with either your order number and email or your USPS tracking number here: https://lilacmarketheadbands.com/tools/track-your-order
Do you ship internationally? Yes! As always, international shipping times are based upon location of the delivery. Ourinternational orders are shipped via USPS and typically take between 1-2 weeksto be delivered once they have left our facility. Shipping costs for orders outside of the U.S. vary depending on the destination and are calculated at checkout.
How do I track my international order? USPS tracking will show up to the last major postal hub it was in the United States before exiting the country. It's normal for tracking updates to stop through USPS until it has been delivered to its destination. However, most countries offer their own country's shipment tracking (for example, Canada Post), where you can enter your USPS tracking number there to watch its progress.There is no set time for customs acceptance and your order cannot be tracked while it is in customs. Time in customs is not included in the shipping times.
Shipping Disclaimer: All packages under 13 ounces ship USPS First-Class Mail with tracking included. Since lost or damaged orders are extremely rare, insurance is not automatically provided due to the high added cost, however it is available to add to any order. If you would like to add insurance to your order, please contact us at firstname.lastname@example.org with the understanding that it is an extra $4-$5 per order to add insurance. We are not responsible for delivery errors via USPS or incorrect shipping information. Any shipping issues will need to be handled by USPS as we have no control over the package once it's been handed over to the shipping courier. Please reach out to us if you have any other issues concerning shipping.